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AI IN HOSPITALITY: FROM GLOBAL INSIGHTS TO REAL IN-STAY IMPACT

Global AI adoption trends presented by h2c

Get an exclusive look at the results of the 2025 Global AI & Automation Study, featuring insights from 171 hotel chains worldwide. Understand where hotels stand on AI adoption, what barriers remain, and why the next big opportunity lies the stay.

Turning insight into impact

Discover how leading hotels are already applying these findings through connected in-stay technology. See how during-stay AI helps teams reduce workload, improve responsiveness, and deliver a more personalized guest experience, all without losing the human touch.

Who Should Attend

  • Hotel executives and digital leaders
  • Innovation and technology decision-makers
  • General Managers exploring automation in guest services

Why Attend

  • Get research-backed insights into AI adoption in hospitality
  • Learn how to bridge the gap between experimentation and execution

About the Speakers:

Profile Picture Christin Hänsel

Christin Hänsel

Director at H2C

Christin Hänsel is Director at h2c GmbH, a research and consulting company specializing in hospitality technology. Since 2010, she has supported international hotel chains and technology providers in developing e-commerce and distribution strategies, overseeing projects spanning technology selection and system integration. Christin also leads the development of Conttessa, h2c’s proprietary static content manager that streamlines hotel content distribution across OTA channels.

 

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Michaela Papenhoff

Founder and Managing Director at H2C

Michaela Papenhoff is the Founder and Managing Director of h2c GmbH, a consulting and research company specializing in hospitality technology. Since founding h2c in 2001, and with over 30 years of industry experience, she has advised international hotel chains on optimizing their distribution and marketing strategies. h2c is widely recognized for its market research on hospitality technology trends such as AI, automation, and direct booking strategies.

 

Profile Picture Moritz von Petersdorff-Campen

Moritz von Petersdorff-Campen

Founder and Managing Director at SuitePad

Moritz von Petersdorff-Campen is responsible for sales, marketing, HR, and finance at SuitePad. After completing his studies at the WHU Otto Beisheim School of Management, with time spent working in Japan and Chile, he founded cloudnumbers.com, a cloud-computing startup, before co-founding SuitePad.

If you have any questions regarding the webinars we offer here at SuitePad, please do not hesitate to contact us: marketing@suitepad.de

You can find more useful free resources for hoteliers, including eBooks, case studies, white papers, and webinars on our resources page.